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Safe gaming commitment

At labc7 Responsible Gaming
Our top priority

Gaming is for fun — not stress. labc7 believes every player has the right to enjoy gaming in a safe, healthy, and controlled environment. Our responsible gaming tools and support services are always available to everyone.

Set Betting Limits
Self-Exclusion Benefits
Time Management
24/7 Support

What is responsible gaming and why does it matter?

Responsible gaming means treating gaming as a controlled form of entertainment where you maintain full command over your time, money, and emotions. labc7 has always believed that online gaming is only enjoyable when approached with awareness.

Many people in Bangladesh come to online gaming platforms for fun, but sometimes lose track of how much they spend or how long they play without even realizing it. At labc7, we've put together a set of practical tools and guidelines to help prevent this — available to use at any time.

Responsible gaming rests on three core principles: Awareness, control, and support. As long as you know when to stop, how much to spend, and when to seek help — gaming will always be an enjoyable experience.

Please note: Gaming is purely for entertainment. Never use it as a way to recover lost money. Set a budget and time limit for yourself before each session.

labc7 Responsible Gaming Policy

Labc7 is a licensed platform that complies with international responsible gaming standards. Our policy strictly prohibits anyone under the legal age from gaming on our platform — age verification is a mandatory part of the registration process.

We monitor every player's gaming patterns and proactively reach out if we notice unusual behaviour — such as excessive time or money spent. Our responsible gaming team is available 24/7, every day of the week.

  • All users must be at least 18 years old and KYC verification is mandatory.
  • Every account allows you to set daily and weekly limits on deposits, losses, and bets.
  • You can activate a temporary or permanent self-exclusion at any time, on your own.
  • If suspicious gaming behavior is detected, our team will reach out to you directly.
  • Bangla-language support for Bangladeshi players is available around the clock.

Quick support

We're here if you need us

Email support

[email protected]

Live Chat

24/7 Support in Bangla

Response Time

Usually within 1 hour

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Our Responsible gaming tools

Labc7 gives you powerful tools to stay in control of your gaming habits. Use them and enjoy a healthy gaming experience.

Deposit limit

Set a maximum daily, weekly, or monthly deposit limit. Limits take effect immediately once set. To increase a limit, a 24-hour cooling period applies.

Loss limit

Your session will automatically end once you reach a set loss amount. This tool protects you from chasing losses and keeps financial damage under control.

Session Time Control

Set a maximum duration for each gaming session. You'll receive a notification when the time is up, and the session can end automatically if needed.

Self-Exclusion

You can temporarily (1 week to 6 months) or permanently deactivate your account yourself. No promotional communications will be sent during the self-exclusion period.

Cooling-off period

Select a cooling-off period of 24 hours to 30 days for a temporary break. During this time, logging in or placing bets will not be possible, but withdrawals will still be available.

Gaming history & reports

View a full report of your gaming history, spending, and time at any moment. Use data-driven insights to make informed decisions.

Problem Gaming Recognizing the Signs

Gaming addiction can develop gradually and is often difficult to recognise on your own. If you notice any of the signs below, please contact us right away.

Repeatedly chasing losses and being unable to stop.

Spending beyond your planned budget and being dishonest with yourself about it.

Neglecting family, friends, or work because of gaming.

Lying about gaming or hiding it from family members.

Feeling anxious, irritable, or restless when unable to game.

Spending borrowed money or dipping into savings to fund gaming.

Self-Exclusion How do I set it up?

You can activate self-exclusion on your own in just a few simple steps. It's completely confidential and takes effect immediately.

1

Log in to your account

Log in to your labc7 account and go to the "My Account" section.

2

Responsible gaming section

Go to Settings and select the "Responsible Gaming" option.

3

Choose Exclusion Period

Choose a temporary exclusion (1 week, 1 month, or 6 months) or a permanent one — whatever works best for you.

4

Confirm

Confirm your decision. Your account will be deactivated immediately and a confirmation email will be sent.

If you need additional support during your self-exclusion period, feel free to reach out at any time [email protected]Contact us at.

Yourself Assess

Ask yourself the questions below. Honest answers will tell you how healthy your gaming habits really are.

1. Do you spend more time gaming than you originally planned?

Never Sometimes Often Always

2. When you lose, do you place more bets to try to win the money back?

Never Sometimes Often Always

3. Is gaming affecting your family life or work?

Absolutely not Rarely Notable Too much

4. Do you spend beyond your set gaming budget?

Never Sometimes Often Always

If most of your answers are "Often" or "Always", reach out to our support team today. You're not alone — we're here to help.

Frequently FAQ

The most frequently asked questions about responsible gaming.

Yes, you can activate self-exclusion at any time from your account settings. It takes effect immediately, and your account remains inactive until the exclusion period ends. For permanent exclusion, you'll need to contact our support team directly to reactivate.

Reducing your limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this protects you from making impulsive decisions.

No. labc7 strictly enforces an 18+ policy. Age verification is mandatory at registration, and identity must be confirmed through the KYC process. Any account found to belong to a minor is closed immediately.

Your account balance remains fully secure during self-exclusion. Once the exclusion period ends, you can withdraw your funds as normal. For urgent matters, please contact our support team.

You can reach us anytime via live chat or email at [email protected]. Our support team is available 24/7 and handles all inquiries with complete confidentiality.

Yes. Log in to your account and go to the "Gaming History" section to view a full record of your transactions, bets, and session times. You can use this information to analyze your own gaming habits.

Healthy Gaming Some tips

Stick to these simple habits and gaming will always stay enjoyable.

Plan Your Budget in Advance

Decide how much you're willing to spend before each session and stick to that limit strictly.

Set a Time Limit for Your Sessions

Set a daily limit on how long you game. Use a timer and take regular breaks.

Play for fun

Don't think of gaming as a source of income. It's entertainment only — keep that mindset.

Don't Hesitate to Seek Help

If you feel you're losing control, contact our support team or someone you trust right away.

Safe gaming platform

Play responsibly,
Have fun!

Your gaming experience at labc7 is fully secure and regulated. Join today and build healthy gaming habits with our responsible gaming tools.

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18+ Only  |  Play responsibly  |  Completely Confidential

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